The terminal
Once a project is under way, this is how the days run. Follow the signs.
Talking
One named contact on our side. Short written updates you can forward, rather than meetings for their own sake.
CommunicationReview points
Regular demos of working software. You see progress on screen, not as a percentage on a report.
ReviewsChange of plan
Plans change. When they do, we write down what moves in and what moves out, and you agree it before work continues.
ChangesAccess & security
Accounts are set up in your name where possible. We ask only for the access a task needs.
AccessYour code
Source code lives in a repository you can access throughout, so you are never locked out of your own project.
OwnershipWhen things break
Report it in writing with what you saw. We confirm, prioritise with you, and explain the fix afterwards.
IssuesAfter landing
Ongoing support can be arranged once software is live, with scope agreed in advance.
SupportNext: what to bring
Before the first conversation, a short list of things that help. See the checklist.
Onward